Workflow Management

Keep business processes under control

WorkFlow Management enables processes to be designed, described and controlled in terms of flows, organization of tasks, people, responsibilities and costs.

Companies rely on TXTPERFORM planning and optimization solutions to make better tactical and operational decisions. With WorkFlow Management, they can orchestrate the jobs completed on the different applications, measuring at any moment the results of actions undertaken.

Users can design a workflow map, identify all the participants involved in the process and define responsibilities and priorities. Time parameters and checkpoints can easily be associated with this process.

WorkFlow Management enables multiple and related processes to be modeled, so allowing for the coordination of all activities managed by TXT and third party solutions.

Functionalities

• Enables organizations to graphically model any company process in terms of activities and interrelated tasks, by defining roles, user responsibilities and priorities.
• Task allocation and despatching of task lists to users, who can access it via Outlook, web or other applications of the TXTPERFORM suite.
• Control over progress status; at any time, it is possible to know what task is being performed and by which user, along with any corresponding status. Critical situations are immediately notified of.

Benefits

• Support to Change Management; the solution enables the evolution and gradual improvement of existing processes
• Greater efficiency; accurate allocation of tasks and execution of activities
• Immediate notification of critical events and simplified search for alternative solutions
• Concrete evidence of the job actually done: all activities are recorded by the system
• Reduced pressure on supervisors, thanks to a complete visibility of ongoing activities.