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Pacelab Community

Resources for Pacelab users

We like to engage in active, open dialog with our customers!

Whether you have questions regarding your Pacelab product, need to solve a software problem or would simply like to share your ideas and concerns with us, here are some quick ways of getting in touch.

Customer Support

Support hotline

Office hours:

Mon-Fri 09:00 am – 06:00 pm CET
(excluding German bank holidays)

Contact:

T: +49 30 29362-222
E-mail: support@pace.de
Customer support portal

 

Customer support portal

PACE customer support portal provides information and resources to registered customers and users of PACE software:

  • Downloading documentation
  • Searching the knowledge base
  • Posting new support requests
  • Viewing the status of your ongoing support requests
Product Management

Every day we develop our software a little bit further to keep it cutting-edge, reliable and capable of adapting to growing and changing requirements. The latest as well as the upcoming releases are listed below:

MAY 2018

Pacelab Mission Suite 6.8

Release 6.8 comes with new and updated features, including the option to calculate route networks with Cost Index speeds. Read more

Dec 2017

Pacelab Cabin 7.8

The latest release of our aircraft and cabin configurator Pacelab Cabin comes with many new and updated features, including a new version of our solution for workgroup and enterprise data management support Pacelab Data Management.

Nov 2017

Pacelab Suite, APD & SysArc 6.2

New releases are available for all our preliminary design solutions, introducing a wide range of new and improved features.

Contact our product managers

Our product management team is responsible for evaluating, coordinating and guiding every feature from the initial idea to its implementation and beyond.

They are customer champions who will make sure your needs and requirements remain at the heart of our product development roadmap – please feel free to contact them with comments or suggestions!

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User Community

PACEdays

Every fall, Pacelab users from more than 50 companies and more than 15 countries come together in Berlin for our user group meeting and conference PACEdays.

Join them for two days packed with information, networking and, yes, fun – attendance is free for all users of Pacelab software!

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New features

Get a sneak preview of new and planned product features

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User experience

See how other Pacelab users deal with similar challenges

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Product roadmap

Have your say on product direction and priorities

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Meet the expert

Get techy with our software developers and engineers

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Networking

Connect with fellow aerospace professionals & key staff

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