Training & Simulation
AR/MR Field Support

Smart assisted procedures for field technicians

An effective field service and maintenance organization is integral to ensuring high-quality products and safe, on-time operations. Our bespoke software assistants combine cutting-edge augmented and mixed reality technology and training methodology to help field technicians perform procedural service and maintenance tasks more efficiently and more independently.

Running on widely available mobile devices such as tablets, smartphones or Microsoft HoloLens headsets, your custom AR/MR field assistants are always close at hand to provide a refresher on individual steps by superimposing text-based instructions, floating annotations and rich multimedia content. If required, our AR/MR tools will put your technicians in touch with remote subject matter experts directly from the field, live-streaming audio and video information for an efficient resolution of complex and critical problems.

Our unique Pacelab WEAVR software enables us to take a flexible building-block approach to developing a custom solution for you, which not only saves time and costs but also guarantees your customization is built around a robust and reliable functional core.


Experience our approach first-hand with a proof of concept based on your very own training data – please contact us for a free consultation!

How You Can Benefit

Minimized risk of human factor related errors

Up-to-date information and operational support at all times

Fast propagation of changes to all involved technical personnel

Fast, reliable access to live expert advice from anywhere in the world

Earlier transition to practical work experience

Key features

  • Advanced AR/MR technology: Adds textual and visual support to any maintenance situation
  • Remote AV support: Connects with subject matter experts for over-the-shoulder coaching
  • Off-the-shelf hardware: Runs on mobile devices such as tablets, smartphones or Microsoft HoloLens headsets
  • Smart data import: Imports standardized data from technical publications
  • Open architecture: Seamlessly integrates into existing IT infrastructure
  • Fast synchronization: Synchronizes procedures and supporting content between server and mobile clients
  • Easy procedures authoring: Template-based approach requires little to no programming skills 
Related software

Virtual training solutions

Experience cutting-edge education for flight, cabin & maintenance crews

Related software

Pacelab WEAVR

Find out how to create a wide array of learning systems from a single set of training data

Portfolio overview

Training & Simulation

Discover our full offering for bespoke classroom and simulator-based training solutions

Wanted: Leaders, innovators & achievers

In our commitment to create high-quality, immersive experiences that push the envelope of how people work, communicate and engage with the digital world, we are partnering with market-leading manufacturers of XR devices and training equipment suppliers.

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